The Peacock Carter Edinburgh web design agency team

Where to find help with your WordPress website in Yorkshire

by Richard Carter.

Yorkshire WordPress website design agency Peacock Carter Yorkshire

If you have a WordPress website, chances are you may need a little help now and again to fix issues or add new features. If you’re looking for help with your WordPress website in Yorkshire, here are some ideas to help you.

So, if you’re having trouble with your WordPress website in Leeds, Sheffield, York or Hull, and surrounding areas – here’s a guide to finding the help you need to keep your website running smoothly! We can also help you with WordPress websites in Newcastle, and Edinburgh too.

1. Ask your hosting company

The first port of call for help with your website could be your website hosting company. Whilst many cheaper hosting providers don’t provide any support for WordPress itself, good hosting companies will be able to help you with the very basics.

2. Talk to your WordPress theme or plugin providers

If you can see that the issue with your website is with a specific WordPress theme or plugin you are using, try contacting the original creators of the theme or plugin.

Whilst free providers for plugins and themes don’t tend to provide any level of support, understandably, some do. If you have paid for a theme or plugin, the support period is typically for 6 months or 12 months after you purchased the plugin, so you may be able to ask for help to resolve any issues you are having with those from the original creator.

3. Ask your local Yorkshire WordPress community

WordPress is a really popular content management and blogging system, with users around the world – and across Yorkshire! The WordPress community comes together to organise local meetups for WordPress users, web designers and developers – and Yorkshire has a handful of these meetups on your doorstep, with WordPress Leeds and WordPress Sheffield holding regular events.

Meetups are free to attend, and many offer a chance to ask your questions and queries about WordPress to the community, who may be able to help you.

4. Speak to a Yorkshire WordPress agency

Finally, if you need more help on a regular basis, come and talk to us, a WordPress agency with clients across Yorkshire. We offer ad-hoc web development projects, as well as ongoing website support for WordPress. We also offer WordPress training courses in Yorkshire, allowing you to improve your skills and increase your understanding and ability to manage your own website day to day.

Peacock Carter Yorkshire have been working with WordPress since we started in 2006, and have almost a decade and a half of experience in building WordPress websites, ecommerce websites with WooCommerce, and more.

You can contact us via, or by calling us on 01904 270 292.


Speaking on Magento 2 at Magento York

by Richard Carter.

We’re really pleased to have spoken at the Magento York event yesterday evening. And thanks to all who turned out near the beautiful York Minster!

Magento 2 screenshot at Magento York

Magento York is a user group for Magento developers and store owners interested in learning about Magento. User groups are typically run for free by volunteers who contribute their time and ideas for the greater good of the community.

We were invited by Magento York’s organisers to speak on Magento 2, and share our understanding of how Magento will change, and key concepts in developing new functionality for the new platform.

An evening on Magento 2 in York

Our topic for the night is Magento 2 (see our previous guide on what’s new in Magento 2), and we’ll be delivering two key topics; myself and our lead Magento developer, Richie, will each be delivering a presentation on the topic of Magento 2.

  • I ran my introduction to Magento 2 session (my slides are online here), which looks at what’s new in the newly released version of Magento Community and Magento Enterprise, and whether it’s worth updating your Magento store to Magento 2 yet
  • Richie ran a great Magento 2 live demonstration of the administration panel, as well as his Aspect Orientated Programming in Magento (based around Daniel Sloof’s excellent talk at Mage Titans in Manchester last November). The latter talk neatly looks at different ways to change Magento’s functionality in Magento 1, and then how the concept of AOP is used in Magento 2 as “Plugins”, a programming concept potentially new to many seasoned Magento developers

Many thanks to the organisers of Magento York, Daniel and Douglas, and we hope to be back at a future event!

Magento 2 introduction

by Richard Carter.

If you’re a merchant or web developer using Magento 2, you’ll find our introduction to Magento 2 useful!

Magento 2 has been in developed for quite a while now, and was finally released in December 2015 for merchants and web developers to start using. Here’s what you can expect from Magento 2 in a brief list:

  • Easier product management: the Magento administration panel has had a huge makeover, with a more powerful product grid to help you find the products you’re looking for faster
  • Improved “Magento Connect” for better management of quality of extensions for Magento stores
  • Faster Magento stores: Full Page Cache is now available in both Magento Community and Magento Enterprise Editions. And faster stores are great for customers and search engines!
  • Quarterly release of new features for Magento: with a published roadmap of what’s coming up on the Magento website.
  • The end of support for Magento 1: 3 years from December 2015 (see the section below on whether you should update to Magento 2 now or not)
Screenshot of Magento 2 admin screen

You can also read a more detailed post about what to expect in Magento 2 on our parent blog at Peacock Carter.

When does Magento 1.x support end?

Official support for Magento 1 versions (including Magento Community 1.3, 1.4, 1.5, 1.6, 1.7, 1.8 and Magento Community 1.9, and corresponding Magento Enterprise editions). The launch of Magento 2 started a countdown for the support of Magento 1, giving it a three year life span. This means that Magento 1 will no longer be supported after December 2018. It is recommended that merchants updated to Magento 2 in the coming three years to keep their website secure, and also to benefit from Magento 2’s new features.

Should you use Magento 2 yet?

As a Magento agency, this is something we get a lot of queries on: is Magento 2 ready? There are some recently launched Magento 2 websites currently live and in use by customers, but the common extensions for shipping, payment gateways and other common ecommerce features are not yet ready, so we advise waiting until these extensions are ready and live.

If you’d like to discuss upgrading your Magento store to Magento 2, please do get in touch. And, of course, we’ll be developing Magento 2 training courses for our clients in the coming months to help them master the



Responsive Magento websites? We wrote the book on that!

by Richard Carter.

Buying online from ecommerce websites is the new norm; we can get everything and anything we want now with just a simple click of a button.

In our modern society convenience is king, people enjoy the simplicity of shopping online whether it’s from their PC at home, Smart phone at the gym (or on the sofa…) or tablet on the train.


One of the most popular ecommerce platforms around is Magento (owned, incidentally, by eBay, the crown prince of online shopping). The rise of responsive Magento websites to open the door of your online store allowing you to for fill your customers’ desires making it easy to order no matter how they’re viewing your website: a very obvious selling point for online store operators!

The recent release of Magento Responsive Theme Design book (written by our Director, Richard Carter) provides a guide for other web designers and developers to follow to allow them to create the best possible responsive Magento website.

How to write a website tender

by Richard Carter.

Over at Peacock Carter Newcastle, we’ve written a guide to writing a website tender which we published on our website.

As well as a general outline you can use to write your own website brief/proposal document, we’ve included a few tips to help you get the most out of the experience of hiring a web design agency (hint hint!).

Hopefully, some of our readers (we know you’re out there somewhere!) will find this useful in preparing documents for collecting bids on website design and development projects. We’ve already had really positive feedback from it on Twitter, and we’d welcome any more ideas you think we’ve missed!